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Capabilities

What this service covers

  • Discovery
  • Requirements engineering
  • Process mapping
  • User stories
  • Acceptance criteria
  • UAT
  • Product support

Outcomes we work towards

  • Requirements that are traceable from need to acceptance
  • Fewer late-stage change requests
  • Delivery teams working from a single, agreed definition of done

Approach

How an engagement is structured

Step 1

Discovery

  • User and operational research
  • As-is process mapping
  • Problem definition
Step 2

Definition

  • Requirements catalogue
  • User stories and acceptance criteria
  • Traceability matrix
Step 3

Delivery

  • Backlog refinement
  • UAT planning and execution
  • Implementation and hypercare support

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