Halfords
Retail, automotive and digital commerce
Our team brings practical experience of complex retail and automotive-commerce environments where digital customer journeys must integrate with payments, fulfilment, store operations and legacy technology.
Capability applied
- Headless commerce and PWA transformation
- Checkout journey redesign
- Business analysis and requirements engineering
- Click-and-collect fulfilment
- Payments and payment-error journeys
- Customer-experience optimisation
- Analytics and event-tracking requirements
- Accessibility requirements
- Stakeholder alignment
- User-acceptance testing
- Agile product delivery
